Privacy Policy

Mediversal Rider Application

Last updated: 14 January 2026

Mediversal Healthcare Pvt. Ltd. ("Mediversal", "we", "our", "us") respects your privacy and is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, secure, and retain information when you use the Mediversal Rider mobile application.

Note: This app is intended only for authorized internal delivery riders engaged with Mediversal for medicine delivery and healthcare service fulfillment.

Information We Collect

• Personal details (name, mobile number, rider profile)

• Order and delivery-related information

• Revenue, earnings, and payout details

• Device and application usage data

Location Information

The app collects foreground and background location data during active delivery operations to:

• Display customer pickup and delivery locations

• Enable navigation and route optimization

• Track delivery progress and confirm completion

• Ensure safety, accountability, and fraud prevention

Location data is collected only when required for delivery activities and is not used for advertising or marketing.

Use of Information

Collected information is used solely for managing delivery operations, maintaining rider accounts, calculating earnings, improving service quality, and complying with legal obligations.

Data Sharing

Mediversal does not sell personal data. Information may be shared internally within Mediversal systems or with government and regulatory authorities when required by law.

Data Security & Retention

We implement appropriate technical and organizational measures to protect personal data. Information is retained only for as long as necessary to fulfill operational, legal, or regulatory requirements.

Your Rights

You may access, update, or request correction of your information and may request account deactivation through Mediversal support, subject to applicable laws.

We process personal data in accordance with the Digital Personal Data Protection Act, 2023, applicable Indian laws, and industry best practices.

Contact Us

Mediversal Healthcare Pvt. Ltd.

Email: gws@mediversal.in